Cancellation Policy
Your session is reserved exclusively for you. To protect revenue and ensure fair access for all clients, I require a minimum of 24 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice, as well as no-shows, will be subject to a fee equal to 100% of the scheduled service price. Late arrivals will receive the remaining time of their scheduled session and are responsible for the full service fee. Payment is due at the time of service via cash, check, or digital payment. Thank you for respecting these professional boundaries.
Late Arrival Policy
To ensure each client receives their full treatment time, we ask that you arrive 5-10 minutes prior to your scheduled session. Treatments will begin and end at the booked time. Late arrivals will result in a shortened session at the full service rate, as a courtesy to the next guest.
Professional Boundaries
Northern Light Therapeutic Massage & Lymphatic Wellness provides professional therapeutic massage services only. Appropriate draping is used throughout every session, and professional boundaries are maintained at all times.
Financial Clarity
Cash
We accept cash payments at the time of service. Please have the exact amount ready as change may be limited.
Card
All major credit and debit cards are accepted through our secure payment processor at checkout.
Digital
We support contactless digital payments for a quick and seamless checkout experience following your therapeutic session.